Great Resources

Below is a collection of articles, podcasts, books, and other ideas I’ve come across that resonated with me both personally and professionally.

Breaking Log Jams in Knowledge Work (Figuring out how we look at our business processes in a similar way that manufacturing does.)
How Process Enterprises Really Work (Looking at the company as a set of processes rather than business functions. Also helps with measuring process effectiveness and capacity and where to improve it.)
A New Approach to Designing Work (How to know when we should have meetings and when to have team members focus individually so we get more done and knowing how to get it done.)

Deep Work (Not industry specific, but helped me figure out how to focus and get the real work done.)
Total Construction Management: Lean Quality in Construction Project Delivery (Illustrates the story of quality in construction and has tons of case studies on what other companies have done to improve.)
A World Without Email (Not industry specific, but helped establish processes that allow us to work more effectively without being stuck in our inboxes.)
Out of the Crisis (Dated and not industry specific, but Deming was one of the “fathers of quality” and his Plan Do Check Act (PDCA) cycle is now integral to ISO-9001 and globally recognized. Great ideas for looking at process and business differently with a focus on the customer. Relates to manufacturing but can apply to construction, which you can read how I’ve been applying it here.)
The Challenger Sale (I read this when I was in more of a business development role at CBRE. Now I apply it to help spread ideas internally and create buy-in.)
Blue Ocean Strategy (Just a neat way of looking at business strategy differently and how to identify new ways to innovate and look for unmet needs.)

Decoding the Knock Knock Situation (Your idea has to be good enough that it sells itself via others talking about it - not through hustling or self-promotion.)
Bad Design Might Simply Be Obsolete Design (How we do things now may just be obsolete, not that the process itself is bad.)
Two Kinds of Instructions (A great guide for thinking about how we should instruct others on how to execute a business task.)

Deconstrategy