There are five points you should consider as part of your journey:
Quality builds upon itself. It's starts small, and the momentum builds through all stages and beyond the start of implementation.
Everyone gets to the why on their own. You will run into unsupportive team members. You may encounter those who don’t believe in what you’re doing - even oppose your approach. This doesn’t mean you’re wrong. There are those that no matter how much data you show them, you can't change their minds.
Focus on 1% improvements over time. This gets back to “Don't do everything at once.” A 1% improvement everyday is over a 300% improvement in a year. Keep it in perspective.
Quality won’t necessarily win a job, but it will lose a job. There is a point of diminishing returns when it comes to investing in a quality program. Yes, quality is extremely important, but keep the big picture in mind.
Changing your mind is okay. Building a business case for anything is a learning process. You might learn something new six months into implementation and you’ll need to change you mind or adjust your plan. That doesn't mean that you were wrong. It means you have new information. You can only deal with the information that you have at the time you decide. This applies for all of us individually as well as across the broader company.
Thank you for reading this series. I hope it helps you excel in your career and improve general business operations at your organization. If you put this into practice and have any questions or feedback, I’d be eager to hear how it goes.